Our Team | Gold Medal Pools

CUSTOMER COMPLAINT FORM

FOR INTERNAL USE ONLY.

This form is to be filled out by the supervisor/manager handling the customer complaint. Once completed it will automatically be forwarded to the Department Head.

Customers must be contacted within 24 hours after complaint was issued.

"*" indicates required fields

SUPERVISOR/MANAGER:

YOUR EMAIL*

DEPARTMENT HEAD:

DEPARTMENT:*

DATE RECEIVED:

CUSTOMER NAME:

First Last

CUSTOMER EMAIL:

CUSTOMER PHONE:

CUSTOMER ADDRESS:

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

DATE OF COMPLAINT:

NATURE OF COMPLAINT:

RECOVERY STEPS TAKEN:

NAME OF EMPLOYEE(S) INVOLVED AND PROGRESSIVE COACH/COUNSELING STEPS TAKEN TO PREVENT REOCCURRENCE:

RESOLUTION (WHO THE MANAGER SPOKE WITH AND WHAT IS THE OUTCOME):

CASE CLOSED (THE CUSTOMER IS HAPPY):

YES

FURTHER ACTION IS REQUIRED

support@goldmedalpools.com

877-496-4608

CUSTOMER COMPLAINT FORM

OFFICIAL POOL BUILDER OF

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